How do I Renew?

How do Massachusetts seniors renew Senior Care Options (SCO), Medicare Advantage Special Needs (SNP) or Nursing Home Certifiable (HMO SNP) plans?

Once you’re enrolled in Medicare, you don’t need to take action to renew your coverage every year. Your Medicare coverage will automatically renew every year unless you fail to pay any necessary premiums.

You only need to renew your MassHealth Medicaid benefits if you receive a notice from The Commonwealth of Massachusetts, Executive Office of Health and Human Services informing you that it’s time to renew your Medicaid coverage. If you have questions about renewing please call 1-800-497-4648.

Call 1-800-497-4648

MassHealth Customer Service Center can also be reached at 1-800-497-4648, TTY 1-800-497-4648. Self-service is available 24 hours a day in English and Spanish. Other services are available Monday through Friday from 8 a.m. to 5 p.m. Interpreter Service is also available. Self-service available 24 hrs/day in English and Spanish.